The Institute of Workplace and Facilities Management (IWFM) commemorated its 30th anniversary by unveiling a comprehensive research report titled ‘30 years back, 3 trends for the future’. Crafted in collaboration with industry experts, the report delves into the transformative journey of workplace and facilities management (WFM) over the past three decades, spotlighting three pivotal “megatrends” set to shape the profession’s trajectory.
Shifting Towards Mainstream Workplace Strategy as a Service
The report identifies the first megatrend as the increasing prominence of workplace strategy. Anticipated to become mainstream in both demand and supply, this trend offers a substantial opportunity for professionals and service providers in the WFM domain. Emphasising the need for early adoption, value demonstration, and strategic positioning, the report underscores the evolving landscape of workplace strategy.
Harmonising People, Planet, and Profits
The second megatrend hones in on the uneven progress of Environmental, Social, and Governance (ESG) initiatives and sustainability within organisations. While acknowledging positive steps taken by many, the report contends that full integration of sustainability as a core strategic outcome remains limited. The trend underscores the imperative of aligning people, planet, and profits, positioning companies that prioritise these elements for optimal success.
Navigating the Nexus of Smart Buildings and WFM
The third megatrend explores the intricate relationship between smart buildings and workplace and facilities management. Despite notable advancements, smart buildings are described as being in their nascent developmental stages, lacking a clear definition and specification. The report views this phase as both a challenge and an opportunity for WFM professionals to shape the trajectory of smart building evolution. It emphasises the potential for automation, heightened security measures, enhanced workplace and customer experiences, and the pursuit of sustainability objectives.
Linda Hausmanis, CEO of IWFM, underscored the pivotal role played by workplace and facilities management professionals as “lynchpin” contributors to organizations, especially in the post-Brexit, post-pandemic, and increasingly competitive landscape. The research report aims to provide actionable insights, enabling professionals and organizations to navigate and succeed amidst the evolving dynamics of workplace and facilities management
Sophie Crossley is our Content Editor. She has 5+ years of experience in comms with a focus on wellbeing, the built environment, and lifestyle.